CoveTrailSOLUTIONS

SMALL BUSINESS IT · NORTHERN KENTUCKY

Less IT friction.
More forward.

Technology should help you get work done. Get practical support, a clearer picture of your systems, and a plan for what comes next.

Find the right IT service Talk with Rob

Clear starting prices. Defined scope. A real person to work with.

COVETRAIL IT

Small business.
Real technology needs.

For owner-operated businesses, contractors, and professional offices without an in-house IT team. Start with one focused service—without committing to an ongoing support contract.

A clear place to start.

Choose the help you need. We’ll confirm the fit and scope before work begins.

01 / GET UNSTUCK

Remote IT
Rescue

$99one-time service

Focused remote help with an everyday computer, email, software, or connection issue.

  • One issue on one device
  • Up to 60 minutes of remote support
  • A summary of the work and next steps
Ask about Remote Rescue
02 / KNOW WHERE YOU STAND

Small Business
IT Health Check

$199one-time service

A practical review of your setup to spot problems and prioritize improvements.

  • Up to five devices and one office network
  • Up to 90 minutes of review
  • A written, prioritized action list
Ask about a Health Check
03 / TIDY UP THE ESSENTIALS

Microsoft 365 +
Security Cleanup

$299one-time service

A focused cleanup of access and key security settings in your existing Microsoft 365 account.

  • One existing organization, up to five users
  • Up to two hours of agreed cleanup work
  • Review of sign-in protection and access
Ask about M365 Cleanup
A few clear boundaries.

Service is by appointment and subject to fit. The Health Check is a review; repairs are quoted separately. Hardware, software licenses, migrations, data recovery, and incident response are outside these packages. A fix cannot be guaranteed within a time-limited session. Any additional work requires your agreement. Applicable taxes, if any, are additional.

STRAIGHTFORWARD FROM DAY ONE

Tell us what’s slowing you down.

No need to diagnose the problem first. We’ll work out the next step together.

  1. 01

    Start a conversation.

    Email Rob with the issue, your business, and the best way to reach you. Please leave passwords and sensitive information out of email.

  2. 02

    Agree on the work.

    We’ll confirm the service, access needed, timing, and payment terms before your appointment.

  3. 03

    Leave with next steps.

    Get a summary of what was completed, what remains, and any recommended follow-up.

A PERSON BEHIND THE SUPPORT

Hi, I’m Rob.

I’m building CoveTrail to give small businesses practical help with the technology they rely on every day.

My background spans systems engineering, networking, and cybersecurity, along with management and executive leadership. I’ve led cross-functional teams of engineers, network engineers, and software developers, bringing technical work and business priorities together.

That experience shapes how I work with small businesses: understand the whole picture, explain the options clearly, and focus on practical improvements. Whether we’re troubleshooting an everyday issue or planning what comes next, I bring both hands-on technical experience and a business perspective.

Rob McAndrew Founder, CoveTrail Solutions

ALSO AT COVETRAIL

Support for your next stage.

CoveTrail Growth is our lead generation service for businesses ready to start more sales conversations. Ask about the $750, 30-day pilot covering prospect research, personalized outreach, follow-ups, and weekly reporting. You handle sales calls and closing; leads and sales are not guaranteed.

Discuss the Growth pilot

LET’S MAKE WORK A LITTLE EASIER

What can we help
you move forward?

Tell us a little about your business and what you need help with.